Solution Showcase

Solution Showcase: The Journey of Automation at Children’s Health

Live from ViVE, Bill Russell hosts a This Week Health Solution Showcase episode with Children’s Health Executive Vice President and CIO Chris Akeroyd and SureTest’s President & COO Mark Scruggs. In this conversation, Bill, Chris, and Mark explore the automation journey within the Children’s Health System.

Automation and Healthcare: Key Insights

How do automation and healthcare intersect to redefine IT roles, especially concerning human versus automated processes in testing and quality assurance? What strategies build trust in automated systems among healthcare professionals, ensuring these technologies enhance efficiency without replacing jobs? How does automated testing improve patient care quality, from diagnosis to billing accuracy? As healthcare systems expand through acquisitions, how can automation optimize operations across new facilities?

Key Points

Challenges and Benefits of Automation:

  • Significant time investment in traditional integrated testing
  • Time savings and efficiency gains through automation
  • Enhanced consistency and quality of testing with automation

Concerns About Adoption:

  • Job security and control issues
  • Return on Investment (ROI)

Building Trust in Automated Systems:

  • Achieved through iterative processes
  • Emphasizing the important role of transparent communication

Overall Themes:

  • Efficiency
  • Higher quality
  • Reallocating time to more strategic projects

Catch the full conversation below.