Enterprise and application testing of EHR (including ancillary and third-party applications) is a tangled, messy burden.

It consumes time, depletes resources, and hurts morale – at a cost no health system can afford.

Yet, somehow, you still have to find a way to test, even when demands on your IT infrastructure are higher and budgets are more constrained than ever. The equation doesn’t work.

Too often, the resulting tension leads to rushed processes that leave you vulnerable to the kind of errors no one ever wants to happen. There has just never been a reliable way to simplify testing.

Until now.

SureTest healthcare software testing service
SureManage is a comprehensive solution that addresses every step of the conversion.

From identifying and prioritizing scripts, implementing software tools like Eggplant, conducting workflow capture sessions, and developing automated testing functions and validation videos through monitoring for testing errors and continuous development necessitated by upgrades or workflow changes.

Our SureManage solution delivers automation through SureTest’s proprietary tools, including SureWorks®, our global test script library, SureMethod®, the automation framework based on a rigorous expert methodology, that together delivers to our clients SurePersona®, the customized client engine delivering our automated testing solution. These tools automate and accurately emulate a health system’s end-user experiences to validate workflow integrity, effectively revolutionizing the entire approach to system upgrades and new implementations.

We understand that each client is unique. SureManage is designed with this modular framework to easily adapt to fit each client’s workflows while leveraging a broad library of automated workflows and the most up-to-date protocols to jumpstart an individual client’s development.

Although health systems may hire engineers to build automation, SureManage is the only comprehensive suite of tools in healthcare that also continually manages and maintains the automation, keeping it fresh for their ever-changing environments.


Optimize Staff

More Testing. Better Quality. Less Stress.

No more playing referee with business and IT departments to secure resources for testing.

SureTest eliminates up to 80% or more of manual testing activities, trimming staff demands to the few QA specialists needed to handle the rare exceptions not covered in the SureWorks® Library. This means you can:

  • Relieve your team’s mental burden, ensuring they’re always doing testing right
  • Remove the workflow interruptions caused by bugs so your clinicians can focus on patients
  • Eliminate time spent manually testing, enabling your staff to leverage their expertise to the fullest and focus on more rewarding, strategic projects
  • Mitigate staff burnout, enhance job satisfaction, and foster growth to boost retention

Realize Game-Changing Efficiency

Truly Transformational Time & Cost Savings

SureManage is eliminating thousands of tedious manual testing hours for individual health systems. You don’t have to take our word for it – they will gladly tell you how it has transformed their bottom line.

SureTest’s intelligent SureManage test automation solution works in the background to:

  • Dramatically increase the frequency of testing cycles
  • Speed your path to go-live, upgrades, and ongoing optimization
  • Keep projects on schedule and provide real-time audit documentation
  • Continuously manage and monitor automated testing
  • Continuously manage and monitor the automated testing process
  • Prevent revenue leakage by detecting errors promptly

We are ready to make it a reality for you.

healthcare software testing service

Improve Patient Care

We’re Called SureTest for One Important Reason

Continuous testing is critical, and getting it right saves lives. SureTest’s SureManage solution can test every patient journey and related workflow.

Rest in the knowledge that your workflows are continually tested, even amid system change. As a result, your team can:

  • Remove cumbersome workarounds that invite risk
  • Prevent insufficient testing caused by competing priorities
  • Achieve operational excellence with improved quality measures and enhanced risk management

We make it easy to prioritize rigorous testing and maintain your community’s well-being.


Recent News & Blog

SureTest Recognized as one of Modern Healthcare’s Best Places to Work in Healthcare for 2024

SureTest is recognized as one of Modern Healthcare’s Best Places to Work in Healthcare for 2024 in its second year of eligibility.

Back to Basics: Why Testing is Crucial and How SureTest’s Managed Test Automation Solution Works

EHR testing is critical for patient care- understand why and how SureTest’s Managed Test Automation Solution works

The Secret to a Speedy, Successful Test Automation Implementation

What’s the secret to a speedy, successful test automation implementation? In our latest blog, learn how SureTest makes a rapid, painless implementation possible in a time when speed to value is critical.


Leveraging the SureTest partnership, we have been able to get back thousands of hours annually, freeing up time for our analysts to focus on more strategic build and optimization projects. The accuracy and volume of testing have significantly increased the quality of the changes going into production during upgrades and go-lives, resulting in greater productivity across our teams that support our EHR and third-party application testing.
Lynn Nichols, PMO Healthcare System Manager - UNC Health
Through our Epic Test Automation partnership with SureTest, Novant Health reduced the time needed to thoroughly test our EHR application upgrades and future rollouts while minimizing disruption of clinical staff.
Ryan Neaves, VP of Product Development - Novant Health
Before SureTest, our testing process was very stressful, and morale was low. By eliminating the vast majority — up to 80% — of our manual testing, our teams can focus on other priorities. That makes them feel more valuable, and makes their work even more meaningful for our organization. I’m excited to work alongside the SureTest team, and to strengthen SIH’s commitment to innovation.
Nickie Fuhrhop, IT Access and Revenue Cycle Manager - Southern Illinois Healthcare
It has been a pleasure working with SureTest. We were surprised and delighted with the speed to value and their ability to deploy automation in time for our Epic upgrade.
- AVP, Information Systems
I'm so much more satisfied with my job overall now that I don't have to do integrated testing every month. For those of us that are very workflow savvy, it's a chore. It's a burden. For those of us that are not as workflow savvy, it is stressful, almost fearful of having to go to integrated testing and not testing something correctly or in the correct way. And then you move it to prod and it's not right, it just takes some of the responsibility off all of us.
- Senior Application Analyst
The quality of the testing, and just the product general, I'm very happy with it. Our team, my team, is very happy with it in terms of we're able to interact with you all to get the script where it needs to be and then we don't have to touch it. There's the time savings alone that we can focus on the internal customers and other issues. That's probably the biggest impact to the process.
- IT Application Analyst Senior
For the team that I work on, the Cadence team, we have a hand in basically every outpatient script that has to be processed. ... But when a script is applied to SureTest, we really don't have to do any manual steps to process that script. ... So that's a huge time saver for us!
- IT Application Analyst Senior
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