Revolutionizing Healthcare IT Automation: Insights from Laura O’Toole’s Interview on Newsday
In a recent episode of Newsday, Laura O’Toole, CEO of SureTest, shared her invaluable insights on the future of healthcare IT automation with Sarah Richardson of This Week Health. With over 30 years of experience in the healthcare industry, Laura discussed how SureTest’s intelligent test automation solutions are transforming healthcare systems by eliminating thousands of hours of manual testing and improving patient outcomes.
Laura emphasized the importance of operational efficiency and ROI in healthcare, highlighting how AI-powered automation can free up significant time for healthcare professionals, allowing them to focus on more rewarding and strategic projects. She also touched on the critical role of change management and governance in successfully implementing automation solutions.
One of the key takeaways from the interview was the impact of SureTest’s automation solutions on reducing administrative burdens and addressing staffing shortages. By reclaiming thousands of hours for IT analysts and managers, SureTest enables healthcare organizations to optimize workflows, enhance job satisfaction, and ultimately improve patient care.
Laura’s passion for thoughtful innovation and empowering healthcare teams was evident throughout the interview. She shared real-world examples of how SureTest’s solutions have driven tangible ROI and improved efficiency for clients, making a significant difference in the communities they serve.
Laura also discussed the importance of AI literacy training and how SureTest’s solutions align with healthcare IT leaders’ priorities of maximizing returns on investments while addressing resource strain. She highlighted the role of automation in improving the reliability and adoption of existing technologies, thereby enhancing the overall experience of healthcare employees.
The conversation delved into the delicate balance between innovation and change management, revealing how automation can empower healthcare professionals to focus on true, meaningful work.
Laura shared valuable insights on building trust during digital transformation, emphasizing that leadership and connection remain at the heart of successful implementation strategies that create sustainable efficiency gains.
Key Points:
- 02:08 A New Perspective on Chasing ROI
- 07:26 Case Studies and Real-World Examples
- 11:23 Cybersecurity and Virtual Healthcare
- 18:54 Navigating Workforce Challenges
- 22:54 Strategic Adoption
- 27:42 2026 Headline Hopes