SureTest CEO Laura O’Toole returns to This Week Health Newsday with Bill Russell for a fast paced discussion of a range of healthcare and healthcare leadership topics, including:
- How to best manage or dump legacy healthcare IT systems
- The age of AI in medicine and its use as a physician augmentation tool
- Maintaining the principle of the three legged stool – people/process/technology- to guide patient care
- Press Ganey’s collaboration with Epic to integrate its patient experience insights into the Epic EHR
- The responsibility of leaders to keep clients and employees at the center, to listen to them, and make them a part of the solution to any challenge.