Case Study

Client Spotlight: Erlanger Health System

Erlanger-Health-Client-Spotlight screenshot

Erlanger Health System, a leading health system, partnered with SureTest to enhance its Epic EHR system through test automation as a managed service. This collaboration aims to streamline Erlanger’s testing processes, reduce manual testing, and improve overall business performance.

Before implementing test automation, Erlanger faced several challenges:

  • Multiple dedicated analysts were required for two weeks for each Epic update.
  • Thousands of manual testing hours were spent annually.
  • Tedious efforts were needed to produce test result documentation and maintain the upkeep of manual test scripts.

SureTest’s solution focuses on high-value, frequently executed test case scenarios, ensuring that Erlanger’s testing processes are efficient and up-to-date with any system changes 

Key Achievements:

  • Reduction in Manual Testing: Erlanger has experienced a 98% reduction in time spent on manual EHR testing 
  • Automation Implementation: SureTest focuses on automating and maintaining high-value, frequently executed test case scenarios.
  • Continuous Testing: The continuous automated testing deployment will further reduce manual labor as new workflow scripts are developed and maintained for each upgrade, optimization, and break/fix.
  • Managed Service: SureTest provides continuous development and robust maintenance to keep the automation up-to-date with any system changes.