The Top 5 Most Frequently Asked Questions About SureTest’s Test Automation Solution

  • By SureTest
  • May 4, 2022
Top 5 Most Frequently asked Questions about SureTest's Test Automation Solution

Not all test automation solutions are created equal. EHR and other third-party application testing is a critical function that requires careful consideration and thorough due diligence. That’s why it’s essential to be informed and to ask questions!

To help you on your fact-finding mission, the SureTest team gathered the top 5 most frequently asked questions to give you a better understanding of our test automation solution.

1.    What is the SureTest Solution?

SureTest’s Test Automation Solution managed service solution for health systems’ EHR and other third-party, and enterprise application testing. By replacing labor intensive manual testing, SureTest’s Test Automation Solution gives your team back thousands of hours every year.

Unlike other solutions, our service-based solution minimizes the burdens on your team by working closely with your organization to achieve ongoing success. SureTest does the heavy lifting by building out the automation and the ongoing development to keep the scripts up to date through system updates, conversions, or implementations.

2.    What underlying technology drives SureTest?

SureTest’s solution is built on Eggplant by Keysight Technologies. As the first AI-driven test automation solution, Eggplant makes the testing process easier and faster with a user-based workflow perspective that helps you improve how you test.

SureTest employs its proprietary systems and tools to supercharge Eggplant so you can operate more efficiently and get the most out of the platform. SureWorks™, our comprehensive library of test scripts is used to cut development time by two-thirds. SureMethod™ is SureTest’s framework that captures workflows for conversion to automated test scripts. Finally, SureTest’s SurePersona™ engine runs test scripts developed specifically for our client’s unique needs.

SureTest’s Solution is technology agnostic, so you can use it with any EHR or third-party application. But we recommend using Eggplant for its unique test automation capabilities. As a leading certified Eggplant partner, we work closely with their team to deliver a true end-to-end solution and inclusive of the Eggplant software with significantly better pricing for your healthcare organization.

3.    What does SureTest’s managed service include?

As a SureTest client, you have 24/7 access to SureWorks™, our entire library of test scripts — 2,200 and growing — which SureTest leverages to rapidly realize speed to value and get test automation up and running — fast.

After implementation, SureTest continually develops the scripts, daily if necessary to control for break-fix, optimization, and upgrades, resulting in maximum uptime with minimal time requirements from your team. We also help you prepare for upgrades before they happen, so you’re always one step ahead.

Plus, you have access to our award-winning customer service team. KLAS Research highlighted SureTest in an Emerging Technology Spotlight report, where we rated A+ across all Key Performance Indicators and a 100% rating in overall customer satisfaction.

4.    What value does SureTest offer?

SureTest’s Test Automation Solution can eliminate more than 80% of manual testing activities, mitigating staff burnout and saving your team time so they can focus on more strategic work. Our solution drastically improves testing quality, helping to better support patient care.

The SureMethod™ framework was carefully developed by a team of seasoned healthcare domain specialists who have extensive knowledge of healthcare IT operations. Our Test Engineers have multi-year Epic and Cerner build and implementation experience and are certified in test automation tools. Our team can achieve in just a few months what would take a healthcare system a few years to build. Once built, SureTest’s Solution includes continual development of test scripts and customer support through updates.

Along with the SureWorks™ Library, and SurePersona™, your personalized engine, SureTest jumpstarts test automation implementation with a fast ramp-up time and ROI beginning to be realized as early as 4 to 6 weeks. Recent client studies confirm that SureTest delivers a positive ROI in Year 1 with a 5-year ROI of 100% to 200%+.

This rapid speed to value and incredible ROI, paired with continuous system development, delivers unparalleled value for our clients.

5.    How does SureTest’s Solution impact my staff?

When you’re dealing with testing requirements that exceed staffing resources, there’s no time for a long, draining implementation. We understand that.

SureTest makes it easy for your team to gain the benefits of test automation right away, with little lag time or headache for your team.

The capture and implementation phase involves minimal team resources, with just a few hours required from each of your testers and periodic “check in” phone calls with your designated liaison. The average implementation consumes only 50 to 60 hours over an elapsed 6-month timeframe from your entire team.

With 80% of your manual testing activities now off your organization’s plate, your team can focus on their primary job roles and strategic tasks.

What’s Next

Can’t find the information you’re looking for? Reach out to our team and we’ll answer your questions.

Want to learn about the true ROI of intelligent test automation? In a podcast from the recent ViVE conference, SureTest CEO Laura O’Toole and Eggplant’s Dan Gannon discuss the real-world impact this partnership has on healthcare organizations and how together, we rapidly jumpstart automation for EHR and other third-party testing.

Check out the podcast

Read the Most Frequently Asked Technical Questions.