The pandemic created one of the biggest paradigm shifts in the healthcare industry. And, as a result health systems are now realizing the tremendous value of automated, digital health solutions for improving operational efficiency, especially in light of constant pressures like COVID-19 variant surges and staff shortages.
It’s also becoming increasingly clear that health systems must have digital health options for engaging with patients. Patients today expect a convenient, seamless experience when managing their health and interacting with providers via digital technology.
The introduction of these AI-powered solutions have spurred a growing demand for AI, as healthcare enters this r movement where technology is a requirement, not just an added benefit. A new Optum survey revealed that 98% of participating healthcare executives currently have an AI strategy or plan to create one.
The Benefits of Digital Health
The digital health landscape is ripe with opportunities for leveraging technology to improve organizational operations and care outcomes alike.
Automated solutions eliminate manual processes, which results in streamlined workflows, and reduced costs overall. And, when used effectively, virtual care platforms and at-home digital tools can support greater accuracy, access to care, clinical quality, and patient safety.
They also provide a more comprehensive view of a patient’s health that allows for personalized care delivery and increased connectivity between patients, providers, and information.
Capitalizing on Momentum
Now that your organization has seen some of the positive impacts of digital health in response to the pandemic over the last two years, what’s next? How can health systems capitalize on this momentum to transform the way you work and realize cost savings, operational efficiency, and better outcomes across patient populations?
Here are a few places to start.
Adopt a “Digital-First” Mindset
As more and more patients want to engage with health systems digitally, your organization must be set up for them to do so. A “digital-first” strategy puts patients at the forefront and strives to create a seamless user experience to encourage higher engagement. This mindset also applies to other areas of your organization; by prioritizing digital approaches in your administrative, clinical, and revenue cycle operations, you can maintain a clear focus on the patient across the entire care cycle.
Take Stock of Current Processes
With your “digital-first” mindset in place, now it’s time to evaluate how your organization currently operates. Where are you still using paper? Which manual processes need to be automated? What feedback have you received from staff about inefficiencies? What value are you getting out of outdated systems? Through this assessment, you can get a clear picture of where you need to invest in digital solutions.
Leverage AI
AI-powered technology is no longer the future of healthcare; it’s now, and health systems must adopt it in order to achieve both clinical and operational goals. Identify knowledge gaps in your organization around AI and pursue educational opportunities around best practices for using the technology.
Implement Test Automation
One often overlooked but high-impact area for digital investment is EHR testing. You must complete this essential step in your EHR, third-party, and enterprise application implementation and upgrade processes, but manual testing is inefficient and inadequate. Test automation drastically improves your testing quality and saves time and money. With test automation in place, you can ensure your EHR has been properly tested and is ready for patients.
Why Focus on Test Automation in 2022
Deloitte’s recent “State of AI in the Enterprise” survey found that “Transformers” — organizations with the strongest AI outcomes — include automation as a part of their AI strategy. If you want to see AI-powered technology effectively work across your organization, it’s important to look for areas to automate.
SureTest helps you do this by transforming your EHR, third-party, and enterprise application testing processes from outdated, manual approaches to seamless automations.
Here are a few of the benefits of partnering with us as you capitalize on the digital health momentum in 2022.
Support Staff & Boost Morale
As more and more patients want to engage with health systems digitally, your organization must be set up for them to do so. A “digital-first” strategy puts patients at the forefront and strives to create a seamless user experience to encourage higher engagement. This mindset also applies to other areas of your organization; by prioritizing digital approaches in your administrative, clinical, and revenue cycle operations, you can maintain a clear focus on the patient across the entire care cycle.
Achieve Measurable Efficiency Improvement
With your “digital-first” mindset in place, now it’s time to evaluate how your organization currently operates. Where are you still using paper? Which manual processes need to be automated? What feedback have you received from staff about inefficiencies? What value are you getting out of outdated systems? Through this assessment, you can get a clear picture of where you need to invest in digital solutions.
Increase Accuracy & Improve Patient Care
AI-powered technology is no longer the future of healthcare; it’s now, and health systems must adopt it in order to achieve both clinical and operational goals. Identify knowledge gaps in your organization around AI and pursue educational opportunities around best practices for using the technology.
Embrace Digital Health Now for a Better Healthcare Future.
By investing in digital health, healthcare organizations can streamline organizational operations, drive higher patient engagement, deliver personalized care, and ultimately, achieve better population health outcomes.
Optimizing your EHR system with test automation is a critical step toward this new reality, as it frees staff to focus on clinical care, saves significant time and money, and facilitates accurate, up-to-date health information for your patients.
What’s Next
Ready to learn more? Read the KLAS Research Report to learn why SureTest received a 100% rating in customer satisfaction.