Where Do I Start? Tackling Test Automation 101

  • By SureTest Inc
  • January 30, 2023

Anyone who works on the technology side of healthcare knows that testing EHR, third-party, and enterprise applications is critical for healthcare systems of every size. It’s an absolute must for ensuring patient safety, privacy and mitigating risk. 

Testing healthcare systems manually takes time, energy, and resources. Quarterly upgrades are like a revolving door you can’t escape. Once you finish an upgrade, you need to start planning the next one.

With so many healthcare organizations operating at a loss, there’s an unprecedented urgency to find new ways to do things more efficiently.

Kick EHR Testing into High Gear with Automation

Manual testing isn’t the only option. You can automate this necessary activity.

Test automation lets you do more with less while drastically improving your testing quality. With an intelligent automation solution working in the background, you don’t need to waste time or resources on manual methods.

When you let go of manual testing in favor of test automation, you use your resources wisely, take pressure off your team, and improve patient safety.

Tackling Test Automation: A Newcomer’s Guide

When you discover the amazing capabilities of test automation, it’s time to take action.

  1. Find a Tried and Trusted Partner

  2. When implementing test automation, find a vendor who understands the nuances of healthcare IT automation and has experience specifically with EHRs. 

    Review any client case studies to gain a solid understanding of the company’s capabilities and track record.

    Your vendor will serve as your guide throughout the entire test automation implementation process and beyond, so vet their reputation within the industry. 

  3. Set Expectations Up Front (and Hold Them to It)

  4. To ensure a successful test automation implementation, know what to expect. Find out the level of involvement and time needed from your team, whether a point person is required, how long the implementation will take, and when you can expect to realize ROI.

    Get a list of everything your vendor will include (as well as what they will not). Check out client testimonials to get an idea of what working with them will be like to see if it’s a good fit for your team.

    Depending on the vendor, you may have a contract that ends after implementation or an ongoing managed service solution. Have a game plan for what happens after implementation. Who will manage and update test scripts? To maximize the efficiency of test automation, choose a vendor who will take care of this for you.

  5. Be a Champion of Positive Change

  6. Change can be difficult, and people may resist it, even when it’s in their best interest. Your team needs to be on board and united for a successful implementation. 

    By identifying employee pain points around manual testing (i.e., it’s frustrating, it takes too long, there are still too many mistakes), you can establish benchmarks for success. 

    For example, if your team shares frustration about being tied up for two weeks straight for each upgrade, a benchmark for success might be, “We’ll know test automation is successful when only a few IT staff need to spend a few hours per upgrade.”

    Switching from manual testing to test automation requires shifting the mindset from a short-term “band-aid” solution to a long-term strategic solution. It may take longer for some people to click with this, but once they do, you’ll never have to worry about manual testing again.

Get on the Right Side of Testing with SureTest

At SureTest, we’ve helped top healthcare organizations nationwide implement test automation for game-changing efficiency, optimized staff, and improved patient care.

  1. Enjoy Innovative Technology and Award-Winning Customer Experience

  2. Created specifically for healthcare, SureTest takes a different approach than other solutions. Our mission is to transform EHR, third-party, and enterprise application testing to free healthcare professionals to focus on caring for their communities. 

    The SureTest Test Automation Solution was created by seasoned healthcare engineers and developers to eliminate up to 80% of manual testing, helping healthcare organizations realize game-changing efficiency and transformational time/cost savings. 

    Client studies confirm that SureTest delivers a jaw-dropping positive ROI in Year 1 with a 3-year ROI of up to 200%+. 

    SureTest received the highest marks for customer satisfaction in a KLAS Research Emerging Technology Spotlight.

  3. Make Test Automation a Light, Easy Lift for Your Team

  4. SureTest makes it a cinch for your organization to implement test automation because of how we work alongside and for your team. 

    Our super streamlined process keeps disruption to your team at a bare minimum. Say goodbye to packed rooms of unhappy employees. We only require a few hours from each team member during the test automation implementation process. 

    The SureWorks® Library — our proprietary collection of over 2,700 automated test scripts — paired with SureMethod, our rigorous expert methodology, and SurePersona® — your personalized engine for your organization’s specific workflows — jumpstarts development and enables continuous testing. 

    What would take an organization years to build internally, SureTest does in a matter of months. You’ll have leverageable automation in the first 4–6 weeks of project kick-off and the full scope of automation within 6–9 months.

  5. Get Robust, Ongoing Support

  6. SureTest’s all-inclusive managed service solution means continual script development and maintenance, daily testing, and real-time reporting and dashboards for your organization.

    A dedicated Test Automation Engineer will work to stay several steps ahead of your scripts so you’re always ready for what comes next.

    Take the pressure off your team so clinicians can focus on delivering care and IT staff can work on more strategic projects while drastically reducing burnout and increasing employee morale.

    See what our clients have to say about working with SureTest and the results we’ve helped them achieve.

Learn More

With SureTest, test automation is straightforward, simple, and strategic.

Download the SureTest Info Sheet to get started with test automation basics.