Not all test automation solutions are created equal. EHR, third-party, and enterprise application testing is critical and requires careful consideration and thorough due diligence. That’s why it’s essential to be informed and to ask questions!
To help you on your fact-finding mission, the SureTest team gathered the top 5 most frequently asked questions to give you a better understanding of our test automation solution.
1. What is the SureTest Solution?
SureTest’s Test Automation Solution is a managed service solution for health systems’ EHR, third-party, or enterprise application testing. By replacing labor-intensive manual testing, SureTest’s Test Automation Solution gives your team back thousands of hours every year, creating unparalleled operational efficiency and delivering incredible ROI.
Unlike other solutions, our service-based solution minimizes the burdens on your team by working closely with your organization to achieve ongoing success. SureTest does the heavy lifting by building out the automation and the ongoing development to keep the scripts up to date through system updates, conversions, or implementations. It takes the pressure off your team so you can repurpose staff, reduce burnout, and increase employee morale.
2. What underlying technology drives SureTest?
SureTest’s solution is built on Eggplant by Keysight Technologies, which makes the testing process easier and faster with a user-based workflow perspective that helps you improve how you test.
SureTest employs its proprietary systems and tools to supercharge Eggplant so you can operate more efficiently and get the most out of the platform. SureWorks®, our comprehensive library of test scripts, cuts development time by two-thirds. SureMethod™ is SureTest’s framework that captures workflows for conversion to automated test scripts. Finally, SureTest’s SurePersona® engine runs test scripts developed specifically for our client’s unique needs.
SureTest’s Solution is technology agnostic, so you can use it with any EHR, third-party, or enterprise application. However, we recommend using Eggplant for its unique test automation capabilities. As a leading certified Eggplant partner, we work closely with their team to deliver a true end-to-end solution that includes the Eggplant software and offers significantly better pricing for your healthcare organization.
3. What does SureTest’s managed service include?
As a SureTest client, you have 24/7 access to SureWorks, our entire library of test scripts — 2,700 and growing — which SureTest leverages to rapidly realize speed to value and get test automation up and running — fast.
After implementation, SureTest continually develops the scripts, daily if necessary, to control for break-fix, optimization, and upgrades, resulting in maximum uptime with minimal time requirements from your team. We also help you prepare for upgrades before they happen, so you’re always one step ahead.
Plus, you have access to our award-winning customer service team. KLAS Research highlighted SureTest in an Emerging Technology Spotlight report, where we rated A+ across all Key Performance Indicators and a 100% rating in overall customer satisfaction.
4. What value does SureTest offer?
SureTest’s Test Automation Solution can eliminate up to 80% or more of manual testing activities, mitigating staff burnout and saving your team time so they can focus on more strategic work. Our solution drastically improves testing quality, helping to better support patient care.
The SureMethod framework was carefully developed by a team of seasoned healthcare domain specialists with extensive healthcare IT operations knowledge. Our Test Engineers have multi-year Epic and Cerner build and implementation experience and are certified in test automation tools. Our team can achieve in just a few months what would take a healthcare system a few years to build. Once built, SureTest’s Solution includes continual development of test scripts and customer support through updates.
Along with the SureWorks Library and SurePersona, your personalized script library, SureTest jumpstarts test automation implementation with a fast ramp-up time and ROI beginning to be realized as early as 4 to 6 weeks. Recent client studies confirm that SureTest delivers a positive ROI in Year 1 with a 3-year ROI of up to 200%+.
This rapid speed to value and incredible ROI, paired with continuous system development, delivers unparalleled value for our clients.
5. How does SureTest’s Solution impact my staff?
When testing requirements exceed staffing resources, there’s no time for a long, draining implementation. We understand that.
SureTest makes it easy for your team to gain the benefits of test automation right away, with little lag time or headache for your team.
The capture and implementation phase involves minimal team resources. A few hours are required from each of your testers, and periodic “check-in” phone calls with your designated liaison are required. The average implementation consumes only 50 to 60 hours from your team over six months.
With up to 80% or more of your manual testing activities now off your organization’s plate, your team can focus on their primary job roles and strategic tasks.
What’s Next
Can’t find the information you’re looking for? Contact our team, and we’ll answer your questions.
Want to learn about the true ROI of intelligent test automation? Check out this podcast where SureTest CEO Laura O’Toole and Eggplant’s Dan Gannon discuss this partnership’s real-world impact on healthcare organizations and how we rapidly jumpstart automation for EHR, third-party, and enterprise application testing.