Novant Health Racks Up Large Time Savings by Partnering with Santa Rosa Consulting

  • By SureTest Inc
  • July 20, 2020
Novant Health racks up large time savings

Santa Rosa Consulting’s Test Automation Solution scores a time savings of 1,110 hours for Novant Health’s Epic scripts, enabling more comprehensive testing

Santa Rosa Consulting, a leading provider of management consulting and information technology (IT) services for the healthcare industry, successfully implemented its Epic Test Automation service at Novant Health, a four-state integrated network of physician clinics, outpatient facilities, and hospitals.

“Large health systems like Novant Health are always looking for ways to bring greater efficiency into their quality assurance processes, especially when it comes to testing its electronic health record (EHR) system and existing infrastructure,” says Laura O’Toole, president of Santa Rosa Consulting. “We were energized by the challenge to help them save time, minimize disruption and increase testing scope both immediately and over time with our first-to-market Test Automation as a Service Solution.”

Working together, Santa Rosa Consulting and Novant Health determined which workflows, or scripts, would be automated and which would remain manual. They converted captured workflows into automated scripts and validated them with Novant Health’s application teams. Santa Rosa Consulting’s provision of automation testing software within Novant Health’s infrastructure makes it possible to schedule or run scripts on an ad hoc basis.

Adding to the challenge for Santa Rosa Consulting’s test automation team was Novant Health’s full version upgrade from Epic which included a major user interface design change. The Santa Rosa Consulting team incorporated the changes and closed the gap with minimal engagement of Novant Health staff resources.

“We are excited to partner with Santa Rosa Consulting to implement Epic Test Automation and increase the efficiency and reliability of our testing process,” said Ryan Neaves, vice president of product development at Novant Health. “Through this partnership, Novant Health reduced the time needed to thoroughly test our EHR application upgrades and future rollouts while minimizing disruption of clinical staff.”

Santa Rosa Consulting estimates that with 40% of Novant Health’s eligible Epic scripts automated in the initial phase of the effort, Novant Health experienced a time savings equivalent to approximately 1,100 labor hours. A manual approach to test the workflows with the level of rigor of the new automated approach, would take an additional 35,140 hours of testing per year. Novant Health is currently working with Santa Rosa Consulting on additional phases to automate testing for up to 80% or more of its Epic application in order to fully maximize the value of the program.


Santa Rosa Consulting provides management advisory services and technical consulting expertise across the full range of IT vendor products and systems and empowers better healthcare by designing, creating, staffing and sustaininSureTest provides an intelligent test automation solution to empower health systems to transform their entire EHR, third-party, & enterprise application testing processes and reclaim thousands of hours annually. We remove the burden of testing, so you can instantly improve the speed and integrity of your operations and focus on caring for your communities. Founded in 2020, the company began as a vision of its partners, who are former leaders at Santa Rosa Consulting. For more information, visit, call (615) 807-2389, or email for more information. You can also follow us on Twitter and LinkedIn.


Novant Health is an integrated network of physician clinics, outpatient facilities, and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. The Novant Health network consists of more than 1,600 physicians and over 29,000 employees that provide care at nearly 700 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2020, Novant Health was the only healthcare system in North Carolina to be included on Forbes’ Best Employers for Diversity list. Diversity MBA Magazine has also ranked Novant Health third on its 2019 list of “Best Places for Women & Diverse Managers to Work.” Novant Health provided more than $993.2 million in community benefits, including financial assistance and services, in 2019.

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This content was originally published on the Santa Rosa Consulting site.